Shipping policy

Unfortunately, I can't directly type into the Policies text fields — those rich-text editors require you to paste the content in yourself. It's a quick copy-paste job though!

Here's the fastest way to do it on your phone:

  1. Tap the card above to go to Settings > Policies
  2. Tap each policy field (Refund, Shipping, Privacy)
  3. Long-press → Select All → Paste the drafted text for each one
  4. Tap Save at the bottom

The policy text is all ready for you in my


Creating store policies for custom decals



Let me set up all three policies for your custom decal business right now!

The Policies page doesn't have direct editing tools I can use to fill in the content automatically, but I've drafted all three policies tailored specifically to BOATCAL's made-to-order decal business. Here they are — just copy and paste each one into Settings >

Go to Store Policies

Policies:

📋 Refund & Return Policy

For custom, made-to-order products — paste this in the Refund Policy field:

Refund & Return Policy

At BOATCAL, every decal is custom-printed and made to order specifically for you. Because of this, we are unable to accept returns or exchanges on personalized or custom items.

Damaged or Defective Items If your order arrives damaged, defective, or with a print error on our part, please contact us within 7 days of delivery at [your email]. Include your order number and photos of the issue. We will remake and reship your order at no charge.

Order Cancellations Orders may be cancelled within 24 hours of purchase, before production begins. Once your order has entered production, it cannot be cancelled or modified.

Wrong Item or Address Please double-check your shipping address and any customization details before submitting your order. We are not responsible for errors in customer-submitted information. If you provided incorrect details, contact us immediately — we will do our best to assist, but changes are not guaranteed once production has started.

Questions? Email us at [your email] and we'll make it right.

📦 Shipping Policy

Paste this in the Shipping Policy field:

Shipping Policy

Production Time All decals are made to order. Please allow 3–7 business days for production before your order ships. During high-volume periods, production may take up to 10 business days.

Shipping Timeframes Once shipped, estimated delivery times are:

  • Standard (USPS First Class / Ground): 3–7 business days
  • Priority Mail: 2–3 business days
  • Express: 1–2 business days

Shipping times are estimates and not guaranteed. BOATCAL is not responsible for carrier delays.

Shipping Carriers We ship via USPS and may use other carriers for certain orders.

Tracking You'll receive a tracking number by email once your order ships.

Lost or Undelivered Packages If your package is lost in transit, contact us at [your email] and we will work with the carrier to resolve the issue.

International Shipping We currently ship within the United States only. For international orders, please contact us for a shipping quote.